Seminars & Workshops
Presenter:
Sue Sandles
5 Star Customer Service
Is Your Team Delivering The Best Practice Customer Service?
- Thursday 7th February 2019
- 4.30pm for Registration, 5.00pm Start
- 9.00pm End
About The Presenter:
Sue Sandles has over 45 years’ experience in the dental industry as a Dental Representative, Dental Nurse and Practice Manager in both the public and private sectors. Sue has been a guest speaker at dental seminars throughout Australia and presented a paper at the 2016 Asia Pacific Convention.
Sue has the passion, motivation and knowledge to set your clinic above the rest and ensure your team delivers best practice customer service skills to stand out in the crowd. Currently Sue teaches Dental Assisting in Melbourne, Victoria.
Currently Sue teaches Dental Assisting in Melbourne, Victoria and has been conducting in-house infection control training in dental surgeries throughout Australia since 2015.
Seminar Overview:
This seminar is designed to teach how to give your patients 5 Star Customer Service.
Set a positive tone for your practice – engaging with your patients will make them feel special and never want leave your practice. Having fun while you are working will create a positive working environment. Positive energy is contagious which creates patients trusting you and saying ‘Yes’ to treatment plans.
This seminar is designed for team members who deal with patients and across the medical field eg- dental, chiropractic, podiatrist and physiotherapist teams.
Venue:
Quest Launceston
Address:
16 Patterson Street, Launceston, Tasmania
Early Bird Discount Available:
Yes
Early Bird Cost & Availability:
Non-Early Bird Cost:
$275
Inclusions:
Certificate of Completion & Light Refreshments
Number of Attendees:
Who seminar is for:
How to book:
Presenter:
Sue Sandles
5 Star Customer Service
Is Your Team Delivering The Best Practice Customer Service?
- Saturday 9th February 2019
- 8.30am for Registration, 9.00am Start
- 1.00pm End
About The Presenter:
Sue Sandles has over 45 years’ experience in the dental industry as a Dental Representative, Dental Nurse and Practice Manager in both the public and private sectors. Sue has been a guest speaker at dental seminars throughout Australia and presented a paper at the 2016 Asia Pacific Convention.
Sue has the passion, motivation and knowledge to set your clinic above the rest and ensure your team delivers best practice customer service skills to stand out in the crowd. Currently Sue teaches Dental Assisting in Melbourne, Victoria.
Currently Sue teaches Dental Assisting in Melbourne, Victoria and has been conducting in-house infection control training in dental surgeries throughout Australia since 2015.
Seminar Overview:
This seminar is designed to teach how to give your patients 5 Star Customer Service.
Set a positive tone for your practice – engaging with your patients will make them feel special and never want leave your practice. Having fun while you are working will create a positive working environment. Positive energy is contagious which creates patients trusting you and saying ‘Yes’ to treatment plans.
This seminar is designed for team members who deal with patients and across the medical field eg- dental, chiropractic, podiatrist and physiotherapist teams.
Venue:
Address:
Early Bird Discount Available:
Early Bird Cost & Availability:
Non-Early Bird Cost:
Inclusions:
Certificate of Completion & Light Refreshments